Terms & Conditions

Contractural Clauses

Prior to commissioning ‘ARA Plumbing + Interior Building’ it is imperative that you read, and & when necessary sign the contractual clauses as described herewith.

1. "Us/ we" means- ara plumbing + interior building; AKA- ara plumbing & ara

2. "You" means you - the client for whom work is undertaken.

3. Please note & identify whether as client you have an initial - Estimate, Quotation or Invoice?

4. Estimates are exactly that & should be considered accurate to within 20% of the Estimated sum.

5. Estimates, & some quotations, may undergo transitional amendments, revision of costs and specifications due to unforeseen and unexpected work. Also for work inaccessible during initial surveys.

6. Therefore, following a full and detailed exposure, further works may turn out to be needed to complete the required job, subsequently; a revision of costs may prove necessary.

7. As client you will be informed of such amendments, either verbally and/or in writing.

8. Additional work requested by you, the client which was not initially quoted for will be added to the final invoice, as extra incurred costs.

9. Invoices will be issued either periodically throughout the job as interim payments and/ or as a final invoice upon completion of all work.

10. The most relevant method of payment will be confirmed between client and ‘ARA’ just prior to commencement of work.

11. Costings for additional materials will be logged throughout the job and added to the final invoice.

12. Financial Deposits should be made by the end of the first days work when purchase of appliances & aesthetic goods (e.g. baths, WC’s, basins) is undertaken by ‘ARA’.

13. This will be recorded and subsequently deducted from the final invoice.

14. Jobs over £600 require a 15% deposit on day one or, should be paid via Interim Payments.

15. Payment should please be made within 14 x days of receipt of invoice, using - cash, cheque or telephone banking.

16. Cheques payable to- ‘AR Associates’

17. Unpaid invoices will incur interest at 4% over base rate on any outstanding payment.

Public Liability Insurance

As a company ara plumbing + interiors holds a £2 million Public Liability Insurance policy. Whilst not required by law Public Liability Insurance is an insurance which every business ought to have. The scheme covers the business should a claim for injury or damages from a third party occur. In addition, there is coverage against death or bodily injury to the public and loss of damage to property not owned by us or in our custody or control. We can happily report that to date we have never claimed on our P.L Insurance and hope to keep it that way.

Diary Availability

We are happy and proud to be able to say that as a company we are popular and therefore busy. As a result of this we feel that it is only fair to let you know that we can not always respond to your needs instantly. We have a diary, a booking schedule and at times- a waiting list. Imagine, if you will, that we have started a large job for you, when an enquiry comes through from another client we would not be able to move on to that job instantly - they would have to wait.